Crystal Cottage Boutique
Shipping Information
The Crystal Cottage Boutique appreciates your business. We want your shopping experience with us to be as easy & pleasurable as possible. Please take a moment to go over our policies. Should you have any questions prior to making your purchase with us, please feel free to phone us at 1-215-421-0512 or email us at: info@thecrystalcottage.com
 
Placing an Order:
You may make your purchase through our website using our SSL secured shopping cart or you may phone your order in at: 1-215-421-0512
 
Accepted Payment Methods:
We accept all major credit cards through Paypal. You needn't have an account with Paypal in order to make a secure payment through their site. Your information is processed through Paypal's secure servers and your privacy is protected by Paypal's excellent SSL technology.
 
We also accept checks and money orders. Prior to shipping your order to you, we will wait for your check to clear through our bank. Please be mindful that this could take several business days. There will be a $50 fee for returned checks. Checks & money orders are appreciated within 5 days of placing your order. 
 
Shipping:
We are proud to offer {FREE SHIPPING} inside the United States on every item, every day! We usually ship through the US Postal Service.

International customers, please contact us prior to placing your order so that we may provide you with an accurate shipping quote.

Local Pick Up:
We welcome free local pick-ups by appointment during regular store hours. You may contact us via email or telephone: 1-215-421-0512 to arrange for your pick-up.

Returns:
While we take great care to accurately describe each of our offerings, the onus of responsibility lies with the purchaser. Please take some time to read our descriptions carefully, making note of measurements, color, style and materials prior to making a purchase. You are always welcome to contact us with any questions you may have regarding an item. All sales are final.

Please note: Unless you receive the wrong item or your parcel was damaged in transit, returned items are subject to a 25% restocking charge.

If you are unsure about any aspect of an item, please contact us before making your purchase.
 
Thank you for taking the time to review our policies and procedures. It's our goal to exceed your expectations at every turn. We look forward to doing business with you again & again.
 
Sincerely,
April & Jennae